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It takes a (vertical) village
Published By: Tribune.net | May 18, 2020
Condo living is meant to make moving in the city convenient, but with three months in enhanced community quarantine, staying in a confined space as part of keeping safe and healthy from COVID-19 is a struggle.
Besides rental fees, bills piling up, the cancellation of workplace operations — generally, the uncertainty of the times — many facets of everyday living have brought a sense of disorder into many homes.
In condominium buildings, residents who have been separated from their families can at least rely on a team that can assist them with their emergencies: the front desk receptionists, the building security, the maintenance crew and the admin staff who continue to report to work daily despite the risks of getting infected by the virus.
Just like the acts of kindness happening in many communities since the quarantine began, we’ve seen tenants of condo buildings reaching out to their own service staff in the true spirit of Filipino bayanihan.
According to Capt. Kim Cortes, a commercial pilot and a resident of SMDC’s Breeze Residences on Roxas Boulevard, “It’s really important to show our service providers how important they are for our community and the importance of the service they give to us. I want them to feel that they are cared for, and this is one way of thanking them for the dedication of their service.”
Cortes and her fellow residents have been donating food packs, canned goods, even care kits and face masks to their building’s own frontliners, through the staff of their property management office.
It also helped that Cortes opted for a condo unit that also had a shopping mall on the first few floors of the building.
Mike Pastor, an executive and resident of Light Residences in Mandaluyong said, “We are lucky because we have a grocery and pharmacy on the ground floor. I’m sure many of us want to help in any way we can, but access to basic goods and services might be a challenge. I am glad these retail spaces are found within my home.”
Since the lockdown was declared, Pastor observed that his building’s security team were still reporting to do their job and those who live far away were provided with shelf and food allowances.
The Good Guys campaign
Besides the efforts of its residents, representatives from the SMDC team are also sharing the company’s efforts in keeping the community going. One initiative is The Good Guys Market wherein SMDC has coordinated directly with farmers for their agricultural produce to be directly sold to the residents.
“This is a very welcome and much-needed service. It is great to know that we are able to help our farmers while getting much-needed healthy produce delivered right to our doorstep,” shared Renato Prado who is enjoying his farm-fresh salads and fruits at Sea Residences in MOA Complex.
SMDC has also launched a Covid Care team especially for the elderly and PWD tenants who live alone. Those who need assistance, whether for medical or for a chore, can call their lobby for help.
“I am happy that they took the initiative to assist us during this time. Given the limitations raised by the ECQ, it is doubly harder for someone like me to have access to essential needs,” said Angelica Caballero of Grass Residences.
Mr. and Mrs. Antonio Ignacio of Trees Residences, on the other hand, appreciate the company’s riders who are assigned to do requested errands especially for the elderly. “While we are comfortably staying at home, we owe a lot to the COVID Care Team riders for bringing us our grocery essentials as well as our important medicines. SMDC doesn’t only make us feel at home but also makes us feel well taken care of at a challenging time such as this.”